Privacy policy

LEGAL NOTICE – SERVICE PROVISION & PRIVACY POLICY

1. Legal Information

This website and online store are operated by:

Legal Entity: BIRU ALINA
Registered Address: Leoforos Marathonos 36, Nea Makri, 19005, Greece
Email: psixinousomas@gmail.com
Telephone: +30 697 840 4323

Business Hours: Monday–Sunday, 08:00–20:00 (EET)
We aim to respond to all inquiries within 24 hours.

By accessing or using this website, you agree to comply with the terms set forth in this Legal Notice and Privacy Policy.


2. Service Provision

This website offers wellness products and services (including essential oils doTERRA and related items) and wellness/therapy services. ΨΥΧΗ ΝΟΥΣ ΣΩΜΑ (Mind Soul Body).
These services may include, but are not limited to:
• Energy and mindfulness guidance sessions
• Wellness and self-development materials
• Digital or in-person appointments
• Related physical or digital goods

All services are provided exclusively by BIRU ALINA, operating under Greek law.

2.1 Use of Services

Users must be at least 18 years old or have parental consent to use our services.
All bookings or purchases made through this website are subject to availability and confirmation.
We reserve the right to refuse service or cancel an order in the event of suspected misuse, fraud, or violation of these terms.

2.2 Payment & Refunds

Payments are processed securely through Shopify Payments or other trusted third-party providers.
Refunds or cancellations follow our specific refund policy, which complies with EU consumer protection regulations.


3. Intellectual Property

All website content, including text, images, logos, graphics, and service descriptions, is the intellectual property of BIRU ALINA unless otherwise stated.
Reproduction, distribution, or commercial use of any material without written consent is strictly prohibited.


4. Limitation of Liability

The content and services provided on this website are intended for informational and wellness purposes only.
They do not replace professional medical, psychological, or therapeutic advice.
We accept no liability for any direct or indirect damages arising from the use of our content or services.


5. Privacy & Data Protection (GDPR Compliance)

5.1 Data Controller

The data controller responsible for your personal data is:
BIRU ALINA, Leoforos Marathonos 36, Nea Makri, 19005, Greece
📧 psixinousomas@gmail.com

5.2 Data We Collect

We may collect the following personal data when you use our website or services:
• Name, email, and contact details
• Billing and shipping information
• Appointment and transaction data
• Device, browser, and usage data (via cookies)

We do not sell, rent, or trade your data to third parties.

5.3 Purposes of Processing

Your personal data is processed for the following purposes:
• To process and deliver orders or appointments
• To provide customer service and respond to inquiries
• To send important updates or marketing communications (with consent)
• To comply with legal and tax obligations

5.4 Data Retention

Personal data is retained only as long as necessary to fulfill the purposes for which it was collected, or as required by law.

5.5 Your Rights

Under the EU General Data Protection Regulation (GDPR), you have the right to:
• Access, correct, or delete your data
• Restrict or object to processing
• Withdraw consent at any time
• File a complaint with the Hellenic Data Protection Authority (HDPA) (www.dpa.gr)

To exercise your rights, contact us at psixinousomas@gmail.com.


6. Cookies

Our website uses cookies to improve functionality, analyze traffic, and personalize content.
You can manage your cookie preferences at any time through your browser settings or our cookie banner.
For more details, see our Cookie Policy.


7. Governing Law

This Legal Notice and Privacy Policy are governed by the laws of Greece and the European Union (EU).
Any disputes shall be subject to the exclusive jurisdiction of the courts of Athens, Greece.


Contact for Legal or Privacy Matters

For all matters relating to this Legal Notice, service provision, or personal data:

BIRU ALINA
Leoforos Marathonos 36, Nea Makri, 19005, Greece psixinousomas@gmail.com+30 697 840 4323